Improve Quality

‘Quality’ as used in this tool, refers to service quality and also to changes in health outcomes that may be a consequence or indicator of improved quality of care.  It is assumed here that the intention is to improve health service quality and that this would be measured either by improvements in a metric of service quality (e.g. availability of essential drugs) or by improvements in health outcomes - where the primary intervention to improve those outcomes has been an intervention to improve the quality of care.